Safety Governance Analyst

About the role

indrive is looking for a Safety Governance Analyst to make safety measurable, consistent and auditable. You will map how safety processes work across markets, test them through structured sampling and QA, and turn findings into clear standards, fixes and reporting. It is a hands-on role combining SQL queries, process mapping and procedure writing.

Key responsibilities

• Map end-to-end safety processes, including incident intake, case handling, escalations and driver/rider actions, using BPMN or Lean methods, and identify gaps, risks and inefficiencies
• Design and run QA and sampling reviews of safety cases and controls, defining sample sizes, review criteria and scoring
• Log findings, agree remediation actions with process owners and track them to closure
• Maintain the risk-acceptance register, confirming the named acceptor and rationale, recording sunset and review dates, and tracking entries due for review
• Build and maintain the safety governance report pack using AI/automation tools, independently and regularly
• Check safety data quality and flag inconsistencies in how incidents are classified and counted
• Run root-cause analysis on safety trends and recurring findings, and propose practical process improvements

Required profile

• 3+ years in safety operations, trust and safety quality assurance or process excellence
• Structured, detail-oriented approach and confidence presenting findings to stakeholders
• Strong interpersonal skills, able to deliver unwelcome QA findings and persuade teams outside your authority to act
• Fluent English
• Strong plus: experience in ride-hailing, mobility, delivery or another business with offline safety risks; a certificate in data analytics

Required skills

• Strong SQL skills and experience with a BI tool (Tableau, Data Studio / Looker Studio or similar)
• Hands-on AI mastery with Claude, building clear visualisations and explanations of safety risks
• Knowledge of sampling and QA methodology, and of process notation such as BPMN
• Ability to write clear, structured standards and procedures

What we offer

• Mentoring, career consulting and learning programs
• International experience through the Global Talent Exchange Program
• Company-wide challenges, awards, sports, social impact and volunteering projects
• Co-financed language courses and internal speaking clubs