Sales Support Specialist

About the role

The Sales Support Specialist ensures smooth execution of sales operations and contract administration. Working closely with Sales, Marketing, Finance and external partners, the role guarantees accurate documentation and timely communication with customers.

Key responsibilities

• Maintain professional correspondence with customers and partners, preparing contracts, amendments, claims and official letters.
• Monitor contract validity, coordinate renewals, and update sales databases.
• Register and archive contracts in the Concorde system, manage invoice requests with Deloitte, and track signing of legal documents.
• Prepare acceptance certificates, delivery notes, and coordinate document delivery via email or courier.
• Support office administration, including courier services, shared mailbox, procurement of supplies, and vehicle documentation.
• Liaise with internal departments (Sales, Service, Finance, Logistics, HR, Marketing) and external service providers.
• Assist auditors and external stakeholders with required documentation.

Required profile

• Strong organizational skills and attention to detail.
• Excellent written communication in English.
• Ability to coordinate multiple tasks and meet deadlines.
• Experience in contract administration or sales support preferred.

Required skills