Integration Architect

About the role

We are looking for an Integration Architect to design and govern the end‑to‑end integration architecture that connects our developer portal with enterprise observability, ITSM, and monitoring platforms. The role offers the flexibility to work remotely from anywhere in Kazakhstan or from our offices in Astana, Almaty, or Karaganda.

Key responsibilities

• Define integration architecture, API contracts, data models, authentication patterns and event flows linking Backstage to observability, ITSM and monitoring tools.
• Architect monitoring integration, embedding dashboards (Grafana/LGTM) per catalog entity and handling authentication passthrough.
• Design ITSM/CMDB integration with ServiceNow, including CI schema mapping, synchronization jobs, ticket‑creation flows and error handling.
• Lead GitOps integration with ArgoCD, covering plugin integration, API authentication, entity‑annotation mapping and RBAC projection.
• Own announcements and notifications integration, configuring email/Teams webhooks and publisher RBAC.
• Define database visibility for Azure SQL, Cosmos DB and PostgreSQL, and search integration with Elasticsearch/pgsearch.
• Architect SDD document generation from repository and catalog metadata.
• Collaborate with Backstage, Azure and VMware architects to ensure accurate telemetry and metadata exposure.

Required profile

• Minimum 2 years of experience designing system integrations across monitoring, ITSM/CMDB and GitOps tools.
• Hands‑on experience with ServiceNow, Grafana, LGTM stack and ArgoCD.
• Proven ability to design APIs, data contracts and event‑driven integration flows.

Required skills

• Backstage
• Grafana
• LGTM
• ServiceNow
• ArgoCD
• OIDC authentication
• Azure SQL
• Cosmos DB
• PostgreSQL
• Elasticsearch
• pgsearch
• Azure
• VMware
• API design
• GitOps
• RBAC