Специалист по развитию взаимодействия с торговыми каналами через цифровые инструменты

About the role

Join a global consumer goods leader to drive digital engagement with trade partners. You will collect and analyse business requirements, shape user stories and support the rollout of digital tools that enhance partner interaction and performance.

Key responsibilities

• Gather, analyse and structure business requirements for digital tools used by trade partners.
• Describe user stories and contribute to functional specifications for DTE solutions.
• Launch, implement and support digital initiatives for trade partners.
• Organise and conduct UAT testing, ensuring timely resolution of identified issues.
• Develop and deliver training sessions for end‑users of digital solutions.
• Analyse usage, adoption and KPI metrics of digital tools.
• Collect and analyse feedback from trade partners and field teams.
• Collaborate with Sales, Field Operations, Commercial Planning, Trade Marketing, SFA, IT, Legal & Compliance and global teams.
• Coordinate external vendors and contractors for project delivery.
• Prepare operational documentation such as guides, FAQs, presentations and status updates.
• Monitor data accuracy, accessibility and compliance with corporate, data‑privacy and governance standards.

Required profile

• Higher education in Business, Economics, Marketing, IT, Management or related fields.
• Experience in Commercial Operations, Sales/Trade Support, Digital Solutions, CRM, SFA, DTE, Business Analysis or Project Coordination.
• Understanding of commercial processes, trade channel operations and digital engagement principles.
• Knowledge of Business Analysis fundamentals and requirements management.
• Experience conducting UAT testing.
• Project management and cross‑functional team coordination skills.
• Ability to work with KPI reporting, analytical dashboards and operational data.
• Strong communication, attention to detail and results orientation.
• Understanding of Compliance, Data Privacy and Data Governance requirements.
• English proficiency at Upper‑Intermediate (B2) level or higher.

Required skills

• UAT testing
• Business Analysis
• Agile methodology
• Product Management
• Project Management
• CRM
• SFA
• Digital Solutions

What we offer

• Opportunity to develop ambitions and grow skills in a global business.
• Potential for an international career path.