Senior Director, Franchise Operations Kazakhstan

About the role

The Senior Director, Kazakhstan Franchise leads the franchise agenda in Kazakhstan, driving sustainable business growth, strengthening bottler partnerships and delivering volume, revenue, profitability and market share growth. The role integrates Operating Unit strategies with local market opportunities and works closely with bottler leadership, cross-functional teams and key customers. It is based in Almaty with travel of 0-25%.

Key responsibilities

• Lead the Kazakhstan franchise business agenda, develop and execute market growth strategies and coordinate resources to deliver annual business plans
• Drive accountability for volume, revenue, profitability, market share and execution metrics, and lead business reviews and performance management
• Lead the Annual Business Plan process, support long-range planning and evaluate consumer trends, competition and market developments
• Serve as the primary day-to-day partner for bottler senior management, lead joint business planning and resolve issues across the system
• Drive execution excellence across channels and categories, improve availability, affordability and visibility, and support revenue growth management and portfolio expansion
• Monitor financial performance, analyze profitability drivers and support pricing, pack architecture and channel strategies
• Represent Kazakhstan in Operating Unit planning and governance forums and build partnerships across commercial, marketing, supply chain and finance teams
• Support franchise transformation initiatives, coach franchise team members and foster continuous improvement

Required profile

• Bachelor's degree required; Master's degree preferred
• 10-15 years of experience in commercial, franchise, marketing, strategy, general management or related business leadership roles
• Strong experience in FMCG, beverage, consumer goods or multinational environments
• Demonstrated success leading cross-functional teams and managing senior bottler, customer and external stakeholder relationships
• Proven track record of delivering sustainable business growth