Operations & Services Specialist

About the role

We are looking for an Operations & Services Specialist to ensure smooth day‑to‑day office functioning in Kazakhstan. The role combines facilities management, travel support, procurement and onboarding assistance, providing a comfortable and efficient workplace for all employees.

Key responsibilities

• Maintain office supplies, coordinate consumables, and manage inventory of office resources.
• Handle incoming and outgoing correspondence, including registration, tracking, storage, and dispatch of documents and parcels.
• Monitor external contractors (cleaning, maintenance, minor repairs) to ensure SLA compliance.
• Support desk and meeting‑room booking systems and organise coffee points, snacks and catering.
• Process employee travel requests, verify compliance with corporate travel policy, liaise with travel agencies, and resolve travel‑related issues.
• Manage procurement activities: source suppliers, obtain quotes, monitor deliveries, and conclude contracts.
• Coordinate with accounting to collect, verify and submit primary documents such as invoices and receipts.
• Participate in fixed‑asset inventory and provide technical support for tender processes.
• Assist with onboarding and off‑boarding: prepare workstations, coordinate IT and HR for equipment and access, and gather employee satisfaction feedback.

Required profile

• Higher or incomplete higher education in management, business administration or a related field.
• 1–3 years of experience in administrative support, office management, contract administration or travel support.
• High level of responsibility, adaptability, attention to detail and ability to manage multiple areas in parallel.
• Strong business communication skills and independence in decision‑making within the scope of competence.

Required skills

• Proficiency with MS Office suite.
• Experience using Google Workspace.
• Familiarity with task‑tracking or service‑desk systems.
• Understanding of procurement and document‑management processes (contract control, invoice handling).