System Analyst - Payment Systems

About the role

Intetics Inc., an American technology company specializing in custom software development, software product quality assessment and digital solutions, is looking for a System Analyst to join its team and provide customer support. The position is on-site at the client's office in Almaty, Kazakhstan.

Key responsibilities

• Gather and analyze requirements for payment processes and turn them into detailed system specifications
• Document functional and non-functional requirements
• Prepare integration specifications for the payment platform and its internal and external systems
• Develop and maintain REST API specifications, including JSON request and response structures
• Define payment transaction statuses, state transitions and success/failure scenarios
• Document requirements for idempotency, retries and transaction reprocessing
• Model processes and interactions using UML and BPMN, and use SQL to analyze and validate data
• Investigate integration issues and incidents with technical teams, break down requirements into development tasks and define acceptance criteria
• Collaborate with architects, developers and QA engineers and take part in acceptance testing

Required profile

• Hands-on experience as a System Analyst working with payment systems
• Understanding of payment processing workflows and the payment transaction lifecycle
• Experience documenting business, system, functional and non-functional requirements and preparing detailed integration specifications
• Ability to write requirements detailed enough for development and testing
• Experience collaborating with developers, QA engineers and architects
• English level A2+ and availability to work on-site in Almaty

Required skills

• REST APIs, JSON and SQL
• UML and BPMN
• Transaction statuses, state transitions, idempotency, retries and reprocessing
• Synchronous and asynchronous integration scenarios

Nice to have: direct experience with Compass Payment.