Practice Assistant – Office Operations

About the role

The Practice Assistant supports the Office Operations team in delivering smooth, efficient day‑to‑day services across the firm. Reporting to the Senior Advisor, Human Resources in Astana, the role involves providing comprehensive administrative assistance to assigned stakeholders and contributing to environmentally sustainable operations.

Key responsibilities

• Provide comprehensive day‑to‑day support to ensure smooth delivery of Practice Assistant Services.
• Manage calendars, arrange meetings and travel, draft documents or presentations, transcribe and proofread as required.
• Collaborate with team members to complete assigned tasks and projects, delivering high‑quality service.
• Evaluate routine enquiries, select appropriate alternatives, anticipate needs and escalate when necessary.

Required profile

• Ability to perform complex or non‑routine tasks and exercise judgment within established guidelines.
• Strong collaboration skills and willingness to support stakeholders with administrative and analytical tasks.
• Good understanding of principles, practices and procedures, staying informed of updates in the field.