Inspection & Compliance Expert

About the role

GSM Kazakhstan is seeking an Inspection & Compliance Expert to ensure operational discipline across its transportation services. The role involves conducting inspections, monitoring compliance with safety and internal policies, and supporting enforcement actions to maintain service quality.

Key responsibilities

• Perform routine and ad‑hoc inspections of operational activities, drivers, facilities and support functions, documenting violations and risks.
• Support investigations, collect evidence and conduct root‑cause analysis for incidents or non‑compliance.
• Monitor implementation of corrective and preventive actions and prepare inspection reports for management.
• Track quality metrics, assist in handling customer complaints and ensure consistency of operational procedures.
• Conduct safety checks, report unsafe behaviours, fraud risks or security concerns, and coordinate incident response with Operations teams.
• Collaborate with Operations, HR, Security and other departments, maintaining accurate inspection databases and providing improvement recommendations.

Required profile

• Bachelor’s degree in Law, Security Management, Internal Control, Risk Management, Business Administration or related field.
• 2–4 years of experience in inspection, compliance, operations control, security or similar functions.
• Experience in transportation, logistics, ride‑hailing or large‑scale operations is preferred.
• Effective communication in English and/or Russian/Kazakh.

Required skills