Systems Analyst (Cloud Infrastructure)

About the role

You'll bring structure and clarity to how our Cloud Infrastructure team defines, documents, and aligns requirements across engineering, architecture, and business stakeholders. Serve as the connective layer between engineers, architects, product teams, and business stakeholders on cloud infrastructure and internal platform initiatives.

Key responsibilities

• Establish a dedicated, structured function for analytical work within the Cloud Infrastructure team.
• Gather, structure, and validate requirements for cloud infrastructure and internal platform services through interviews and working sessions.
• Document current and target‑state processes, stakeholder roles, and interaction points across infrastructure systems.
• Identify technical dependencies, constraints, risks, and conflicting requirements before they become delivery blockers.
• Translate business needs into clear technical requirements, specifications, use cases, diagrams, and acceptance criteria.
• Maintain documentation for processes, systems, integrations, and infrastructure services, closing gaps as identified.
• Support the breakdown of initiatives into implementation‑ready tasks and document decisions from architectural and technical discussions.

Required profile

• Experience as a Systems Analyst, Business Analyst, or Technical Analyst in an engineering or technology environment.
• Strong skills in requirements elicitation, analysis, structuring, and documentation.
• General understanding of IT infrastructure, cloud platforms, and distributed systems.
• Experience describing processes and system interactions using BPMN, UML, C4, or similar methodologies.
• Comfortable working with technical documentation, APIs, integrations, and architecture diagrams.
• Excellent communication ability to translate technical topics for non‑technical stakeholders.

Required skills

• AWS
• Microsoft Azure
• Google Cloud
• Infrastructure as Code
• CI/CD
• DevOps
• SRE
• Networking
• Information security
• Monitoring
• Identity and access management
• Jira
• Confluence
• Miro
• Draw.io
• PlantUML
• BPMN
• UML
• C4

What we offer

• Fully remote work with core collaboration hours 12:00–6:00 PM Manila time (UTC+8).
• Company‑provided tools and equipment.
• Medical insurance support for you and your family (co‑funded or reimbursed).
• 22 vacation days, Philippine public holidays, and 15 sick days.
• Learning opportunities through internal meetups, external conferences, speaking engagements, and industry publications.
• Company‑sponsored trips to Manila to meet the team in person.
• High‑performing teams can earn a dedicated beach‑house week in Southeast Asia.
• Equal‑opportunity employer committed to diversity and inclusion.