Senior Specialist DC Ops & Transport

About the role

The Senior Specialist DC Ops & Transport will lead operational excellence across our distribution centre (3PL warehouse) and transportation network, ensuring high product availability and on‑time, in‑full delivery to partners in Kazakhstan and key export markets.

Key responsibilities

• Manage end‑to‑end warehouse and transport operations, overseeing storage, picking, packing and outbound processes.
• Drive inventory accuracy through cycle counts, stock reconciliation and root‑cause analysis of write‑offs.
• Ensure confirmed OTIF targets are met by coordinating with sales, customer service and external logistics providers.
• Control costs and optimise routes, space utilisation and handling processes.
• Monitor and improve logistics KPIs such as OTIF, inventory accuracy, warehouse productivity and cost per shipment.
• Lead reverse‑logistics processes, including returns, claims and damages.
• Develop and update SOPs, support logistics tool implementation and promote continuous‑improvement culture.
• Maintain compliance with safety policies, local regulations and company standards.

Required profile

• Proven experience in warehouse and transportation management, preferably in a 3PL environment.
• Strong track record of achieving OTIF and inventory‑accuracy goals.
• Ability to analyse data, identify root causes and implement corrective actions.
• Excellent stakeholder management with internal teams and external service providers.
• Knowledge of local regulations and safety standards in Kazakhstan and neighbouring markets.
• Fluent in English; additional language skills are a plus.

Required skills