Sales & Product Operations Specialist

About the role

inDrive Ads is the global advertising monetization business of inDrive, partnering with media agencies, brands and technology providers across multiple markets. The Sales & Product Operations Specialist owns the end‑to‑end operational path of every partnership, from first contact and NDA through contracting, invoicing, payment and reporting, while also supporting Product Managers with vendor‑facing operations during solution discovery.

Key responsibilities

• Onboard new counterparties, initiate and complete NDA execution, and collect all required company, tax, banking and KYC documents.
• Support Legal and Finance with compliance and due‑diligence checks, and set up counterparty and deal records in ZIP and Zoho.
• Prepare, route and manage contract execution, including addenda and insertion orders, coordinating review across Legal, Finance, Tax and Sales.
• Handle signature processes via DocuSign or paper, and maintain complete contract archives.
• Issue invoices against signed contracts, track contract and invoice status by market, and reconcile billing data across ZIP, Zoho, Workday and Google Ad Manager.
• Own communication with counterparties on contracting, financial reporting and billing, acting as the single point of contact from NDA to final settlement.
• Support Product Managers by obtaining vendor quotes, managing vendor communication and carrying selected vendor agreements through the onboarding process.
• Produce recurring reports on contract status, revenue booked and outstanding invoices, and build trackers and reconciliation files in Excel and Google Sheets.
• Identify recurring delays and propose process improvements to streamline operations.

Required profile

• 3+ years of experience in sales operations, contract administration or commercial operations within adtech, media, SaaS or marketplace businesses.
• Proven ability to manage end‑to‑end contracts with external agencies or enterprise clients.
• Strong understanding of billing and invoicing cycles and commercial contract structures.
• Knowledge of cross‑border taxation principles, including VAT and withholding tax.
• Fluent English and high attention to detail.

Required skills

• Advanced Excel (pivot tables, lookups, large‑data reconciliation).
• Google Sheets (advanced functions and data analysis).
• DocuSign or equivalent e‑signature tools.
• CRM systems (e.g., Zoho) and ERP platforms (e.g., Workday).
• Taxation principles for cross‑border invoicing (VAT, withholding tax).

What we offer

• Opportunity to help challenge injustice by creating fair choices for millions across 47 countries.
• Access to mentoring, career consulting and learning programs for professional development.
• Collaboration with global teams and participation in the Global Talent Exchange Program.
• Company‑wide challenges, awards, sports activities and employee‑led social impact projects.
• Co‑financed language courses and internal speaking clubs.