Operations & Services Specialist

About the role

The Operations & Services Specialist will ensure the smooth day‑to‑day functioning of the office environment, manage procurement needs, support business travel, and coordinate contractor activities. You will be a key contributor to creating a comfortable workplace and maintaining internal service quality.

Key responsibilities

• Facilities & Workplace Management: stock office supplies, handle correspondence, monitor contractor performance, manage desk and meeting‑room bookings, and organise coffee points and catering.
• Travel Support: process employee travel requests, liaise with travel agencies, ensure policy compliance, and resolve travel‑related issues.
• Procurement & Admin Support: source suppliers, obtain quotes, track deliveries, prepare payment documents, assist with fixed‑asset inventory, and support tender processes.
• Operations & Onboarding Support: prepare workstations for new hires, coordinate IT and HR for equipment and access, and contribute to employee satisfaction surveys.

Required profile

• Higher or incomplete higher education in management, business administration or related fields.
• 1–3 years of experience in administrative support, contract administration, office management or travel support.
• Fluent Russian (written and spoken); intermediate English (B1) or higher; Kazakh knowledge is a plus.
• High responsibility, adaptability, attention to detail, and strong business communication skills.

Required skills

• Proficient use of MS Office.
• Proficient use of Google Workspace.
• Experience with task‑tracking or service‑desk systems.