Operations Coordinator

About the role

The Operations Coordinator will manage daily freight forwarding and multimodal logistics operations, ensuring smooth cargo movement across export, import, air, sea, and road channels while complying with company policies and international standards.

Key responsibilities

• Calculate transportation rates and develop a network of agents for various transport directions.
• Coordinate end‑to‑end shipment processes, including pickup, loading, dispatch, and delivery.
• Prepare and verify operational documents such as BL, AWB, CMR, TTN, packing lists, invoices, certificates of origin, and customs paperwork.
• Monitor shipment progress, provide status updates, and maintain accurate records in CRM systems.
• Support invoicing and payment processing by submitting required documents to finance.

Required profile

• 2–5 years of experience in freight forwarding or logistics operations.
• Strong knowledge of Incoterms, customs procedures, and transportation regulations.
• Excellent communication in English and Russian/Kazakh, high stress resistance, and ability to multitask under tight deadlines.

Required skills

• Proficiency with MS Office.
• Experience using logistics software and ERP systems.