Lead Account Manager – Groceries (Kazakhstan)

About the role

As the Lead Account Manager for Groceries in Kazakhstan, you will act as a startup within a startup, driving the growth and profitability of Glovo's groceries and specialty categories. You will own the full P&L, shape the market strategy and ensure a seamless experience for users and partners.

Key responsibilities

• Take full ownership of the groceries P&L and drive user and order penetration.
• Lead, motivate and scale a local groceries team to deliver flawless execution.
• Develop and expand dark‑store and partner business models.
• Collaborate with marketing, operations, procurement and other cross‑functional teams.
• Monitor and improve key metrics such as NPS and CM1.

Required profile

• 4‑6 years of experience in groceries, e‑commerce, retail or FMCG.
• Proven track record in key account management and team leadership.
• Strong fundamentals in marketing, finance and operations.
• Analytical, results‑driven mindset with excellent problem‑solving abilities.
• Exceptional communication skills and ability to influence stakeholders.

Required skills

• None explicitly listed.

What we offer

• Equity plan allowing you to own a piece of the business.
• Private health insurance.
• Monthly Glovo credit.
• Extra time off and up to two weeks of remote work per year.
• Enhanced parental leave.
• Online therapy and wellbeing benefits.