Кадрларды дамыту және құжат айналымы басқармасының менеджері (call-center)

About the role

The organization is seeking a manager to lead personnel development and document flow activities within its call‑center division. The role involves strategic planning, project coordination, and quality analysis of scholarship and training programs.

Key responsibilities

• Develop and monitor the strategy for the Society and "Bolashak" scholarship programs.
• Prepare high‑quality materials for the Republican commission on training personnel abroad.
• Draft analytical reports and summaries on events and projects.
• Participate in organizing seminars, meetings, presentations, and other events.
• Manage projects and introduce creative methods during implementation.
• Conduct thorough quality analysis of the Society’s work.

Required profile

• At least 2 years of relevant work experience (minimum 1 year if postgraduate studies were completed abroad).
• Higher education in humanities or related fields.
• Strong sense of responsibility, leadership, and decision‑making in non‑standard situations.
• Excellent communication, empathy, and soft‑skill proficiency.
• High oral and written literacy in Kazakh and Russian.
• Proficiency in handling official documents and using office equipment.

Required skills