Кадрларды дамыту және құжат айналымы басқармасының басшысы

About the role

The Head of Personnel Development and Document Management leads the department responsible for enhancing staff qualifications and overseeing the entire document flow within the organization. This senior position ensures compliance with Kazakh legislation, improves internal procedures, and supports strategic HR initiatives.

Key responsibilities

• Organize and implement programs to raise professional qualifications of department staff.
• Monitor timely and quality execution of employees' duties and tasks.
• Ensure timely updating and monitoring of internal normative documents in line with legal requirements.
• Prepare reports, proposals for improving departmental operations, and coordinate them with the department chair.
• Oversee efficient organization of case handling, archiving, and document registration, storage, and distribution.
• Define functional responsibilities based on staff positions and qualifications.
• Manage placement of personnel within structural units and adjust organizational charts as needed.
• Strengthen labor and performance discipline, evaluate work quality, and control processing of incoming and outgoing correspondence.
• Develop guidelines for document handling and monitor compliance across all units.
• Ensure proper handling of citizen requests according to relevant Kazakh law.
• Participate in internal commissions and work groups within the scope of authority.

Required profile

• Higher education in humanities or law (or equivalent postgraduate qualification).
• At least 5 years of experience in organizing personnel management.
• If postgraduate studies were completed abroad, a minimum of 2 years of relevant experience, or at least 2 years of experience within the organization.

Required skills