Installation Supervisor – New Equipment Projects

About the role

OTIS is seeking an Installation Supervisor to lead new‑equipment installation and construction projects across Kazakhstan and the wider CIS region. The role combines project management, technical coordination and customer interaction to ensure successful delivery of volume installation programmes.

Key responsibilities

• Manage end‑to‑end installation projects, from planning and cost estimation to execution, close‑out and handover.
• Prepare and monitor project budgets, financials, accounts receivable/payable and variation orders.
• Maintain professional communication with customers, main contractors and distributors; lead commercial and technical negotiations.
• Coordinate with manufacturing facilities, subcontractors and suppliers to define modernization and upgrade solutions.
• Ensure compliance with OTIS safety standards, local regulations and certification requirements.
• Handle customer claims, warranty cases and technical complaints, working closely with factories and field teams.
• Organise and deliver technical and product training for sales teams, service engineers and partners.
• Travel to customer and distributor sites within Kazakhstan and internationally as required.

Required profile

• Proven experience leading large‑scale installation or construction projects.
• Strong ability to manage project budgets, financial reporting and contractual obligations.
• Excellent communication and negotiation skills with customers, contractors and internal stakeholders.
• Ability to coordinate multi‑disciplinary teams, including subcontractors and suppliers.
• Willingness to travel frequently within the region and abroad.

Required skills

• Project management methodologies
• Cost estimation and financial control
• Technical process coordination
• Compliance with safety and certification standards