Field Application Engineer – Industrial Automation

About the role

Delta is seeking a highly skilled Field Application Engineer to lead product application, technical service operations, training programmes and support activities for its Industrial Automation portfolio. The role combines deep technical expertise with leadership and service excellence, focusing on variable speed drives, PLCs, HMIs, SCADA and mechatronic solutions.

Key responsibilities

• Lead advanced technical support for Delta’s Industrial Automation product line (VFD, PLC, HMI, SCADA, Mechatronics).
• Perform root‑cause analysis and resolve customer issues, defining standard service procedures and troubleshooting workflows.
• Collaborate with Engineering, R&D, Product Management and Quality teams to improve products and documentation.
• Oversee regional service operations, ensuring SLA compliance, high service quality and customer satisfaction.
• Manage escalations, emergency response, preventive maintenance and lifecycle management of installations.
• Develop and deliver technical training programmes for customers and internal teams.
• Drive continuous improvement initiatives to enhance service efficiency and reliability.

Required profile

• Extensive experience in process control and variable speed drive applications.
• Proven background in commissioning, troubleshooting, technical training and service operations management.
• Strong analytical skills with the ability to lead root‑cause investigations.
• Excellent collaboration skills to work across engineering, R&D and product teams.

Required skills

• Variable Speed Drives (VFD)
• Programmable Logic Controllers (PLC)
• Human‑Machine Interface (HMI)
• SCADA systems
• Mechatronics
• Process control
• Commissioning and troubleshooting