After Sales Specialist

About the role

We are looking for a detail‑oriented After Sales Specialist to oversee vehicle maintenance, repair and service operations for Otokoç Otomotiv’s rental fleet. The role ensures high‑quality after‑sales service, coordinates with contractors and manages all related documentation.

Key responsibilities

• Coordinate and manage technical maintenance, repair and tire replacement in line with customer requests.
• Develop and oversee contractor relationships, including contract initiation, renewal, work order coordination and on‑site inspections.
• Conduct technical condition assessments of vehicles at the end of rental periods.
• Enter all service‑related data accurately and timely into internal systems.
• Ensure timely completion of mandatory vehicle inspections for the fleet.
• Handle vehicle registration processes, including documentation and license‑plate procedures.
• Monitor the insurance market, manage insurance processes and handle claims.

Required profile

• Proven experience in the automotive sector, preferably in service operations or service stations.
• Strong knowledge of vehicle technical specifications, maintenance and repair processes.
• Proficiency in using computer systems and managing data.
• Excellent communication skills.

Required skills

• Vehicle technical specifications
• Vehicle maintenance
• Repair processes