Senior Analyst Supply Operations

About the role

As a Senior Analyst in Supply Operations for Kazakhstan, you will own the operational metrics of multiple cities, drive performance improvements, and ensure the efficient use of courier budgets. You will work closely with cross‑functional teams to translate data into actionable insights that support the company’s fast‑growth objectives.

Key responsibilities

• Define monthly and quarterly goals for each city and monitor progress against them.
• Own the courier cost‑per‑order (CPO) budget and track its impact on performance.
• Maintain and expand dashboards, building new tools to increase visibility on city‑level metrics.
• Prioritise and execute day‑to‑day tasks and strategic projects using strong project‑management skills.
• Analyse deviations from targets, identify root causes, and propose data‑driven solutions.
• Conduct ad‑hoc analyses to generate insights that improve regional metrics.
• Track the impact of implemented changes by reviewing daily city metrics.
• Develop and scale detailed reporting models to support data‑driven decision‑making.
• Define, implement, and monitor procedures with the Supply team to boost city performance.
• Collaborate with colleagues across the organization, fostering a culture of truth‑seeking and high standards.

Required profile

• Bachelor’s or Master’s degree in a technical discipline such as Engineering, Economics, Computer Science, Business Administration or similar.
• 1‑2 years of experience in demanding analytical roles (e.g., consulting, investment banking, operations, finance, logistics, analytics, strategy).
• Data‑driven mindset with strong analytical and problem‑solving abilities.
• Owner‑mentalities, bias for action, and results‑orientation.
• Comfortable thriving in a high‑growth, fast‑paced start‑up environment.
• Excellent stakeholder management and communication skills.

Required skills

• Advanced Microsoft Excel
• Strong SQL knowledge
• Proficiency with AI tools