Unlock this candidate profile
Sign up free as a recruiter to view the full CV, contact info and reach out to this candidate.
Skills
Experience
Sales Coordinator
Modou OPC
2024-02 - 2026-03
Generated qualified leads and converted prospects for solar panel and home battery storage solutions in the Australian market. Conducted outbound sales campaigns and educated customers on renewable energy technologies, increasing adoption of battery storage systems. Built and maintained customer relationships, identifying upselling and cross‑selling opportunities. Resolved customer concerns professionally, contributing to high satisfaction and retention rates.
Email/Chat Support
Zich & Co
2020-10 - 2023-12
Provided customer service and technical support to Amazon customers using Medify Air Purifier products via email and chat. Resolved product inquiries, troubleshooting issues, and warranty‑related concerns efficiently. Utilized CRM tools to track tickets and ensure timely follow‑up, improving first‑contact resolution rates.
Sales Development Executive
Oscar Winson
2015-04 - 2020-03
Generated and qualified leads for financial services and pension solutions in the UK market. Developed new business opportunities while maintaining strong client relationships and consistently achieving sales targets. Coordinated with internal teams to tailor proposals and close deals, contributing to revenue growth.
Distributor Services Specialist
iConnect Global Solutions
2012-08 - 2015-03
Provided financial product guidance and support to distributors and end‑customers. Handled inquiries, complaints, and compensation plan discussions while maintaining service excellence. Assisted in training distributors on product features, enhancing sales effectiveness.
Account Opener
Northstar Solutions
2011-03 - 2012-06
Promoted and sold financial products to European corporate and individual clients. Conducted prospecting activities, presented product benefits, and secured new accounts, contributing to market expansion.
Citiphone Officer
Citigroup
2010-01 - 2011-01
Handled inbound credit card inquiries and delivered exceptional customer service. Performed upselling and cross‑selling of relevant banking products and services, increasing product uptake.
Technical Support Representative
TeleTech
2007-11 - 2009-10
Provided technical support and customer service for internet‑related concerns. Diagnosed and resolved connectivity and service issues efficiently, improving customer satisfaction scores.
Business Development Officer
OSRP PC Mall / MacMall
2006-11 - 2007-08
Developed business growth strategies and generated new sales opportunities. Conducted outreach campaigns through calls and emails to qualify leads and schedule meetings, expanding the client base.
Contact Center Agent
SVI Connect & Winsource Solutions
2003-02 - 2006-10
Conducted outbound cold‑calling campaigns for travel discount programs, online listings, and VoIP services. Managed high‑volume call lists, qualified prospects, and booked appointments, contributing to revenue generation.
Languages
English
fluent
Last updated: 2 ай бұрын